Returns & Exchanges

If your order arrives damaged, misprinted, or incorrect, please let us know within 30 days and we’ll sort it out quickly — no stress. We’ll either replace it or refund you, depending on the issue.

Just email us at hello@curatedgifts.online with your order number and a photo of the issue, and we’ll take care of the rest.

Because most of our products are made-to-order, we’re not able to offer returns or exchanges for change of mind or wrong sizing. But we do our best to help you get it right the first time — with clear product details, fit guides, and helpful photos.

Returned items go directly back to our supplier. If they’re not claimed or replaced after 30 days, they’re donated to charity rather than sent to landfill. It’s just one small way we try to reduce waste and give back.

We’re always here to help. If you have a question or something doesn’t feel right, get in touch — we’ll make it right.

Curated Gifts is a small but mighty business built on thoughtful gifting and good customer service. We appreciate your kindness and understanding while we do our best to deliver both.